
Location:
Leawood, KS, US
Employment Type:
Full-Time
Experience:
Entry Level
Education:
High School
About the Job
Job Description
Culture Index is seeking an Executive Administrative Assistant to join our dynamic team. This is a pivotal role where you’ll support our executive advisors, our clients, managing many administrative tasks, and helping to streamline day-to-day operations, contributing to the smooth functioning of the organization.
Culture Index is a leading provider of talent optimization solutions, empowering businesses to create high-performing teams and achieve their strategic goals. We leverage the power of data and behavioral analytics to help organizations make smarter decisions about hiring, leadership, and team development. Our innovative platform provides clients with invaluable insights to improve their workforce's engagement, productivity, and overall success.
Position Overview:
In this role, you’ll work closely alongside our Executive Advisors, supporting their efforts to deliver impactful results for clients. Together, you’ll help organizations optimize their culture and talent strategy by leveraging our behavioral assessments and data-driven insights. You will be responsible for overseeing and nurturing client relationships, ensuring they receive maximum value from our solutions. You will be the go-to partner for clients, guiding them through the full lifecycle of our services — from onboarding to strategic implementation and ongoing support.
Qualifications
- Experience in a client-facing role preferred but not required.
- Strong Communication Skills: Ability to communicate complex concepts clearly and effectively, both in writing and in person.
- Project Management: Proven ability to manage multiple projects and client accounts simultaneously while meeting deadlines and exceeding client expectations.
- Problem-Solving: A proactive, solution-oriented mindset with the ability to tackle challenges and deliver results.
- Client-Focused: Demonstrated ability to build and maintain strong, trust-based relationships with clients.
- Tech Savvy: Comfort with technology platforms and CRM tools; ability to learn new software quickly.
- Organizational Skills: Detail-oriented with strong time management and prioritization skills.
Responsibilities
- Organization and Planning: Coordinate between client and advisor.
- Onboarding & Implementation: Guide the onboarding process, ensuring clients are effectively integrated into our platform and understand how to use Culture Index tools to their advantage.
- Training & Education: Provide ongoing training, resources, and guidance to clients to help them fully leverage our platform and interpret data effectively.
- Collaboration: Work cross-functionally with our advisor teams, along with product and analytics, to ensure clients receive a seamless experience and support.
- Client Relationship Management: Serve as a point of contact for clients, maintaining strong, long-term relationships and delivering exceptional service.
About the Job
Benefits
- Company paid full health insurance package
- 401K
- Bonus
- PTO
Skills
Preferred
**Communication
IntermediateProject Management
IntermediateRelationship Building
IntermediateProblem-Solving
IntermediateClient Focus
IntermediateTech Savvy
IntermediateTime Management
IntermediateOrganizational Skills
IntermediateConsultative
IntermediateOnboarding
IntermediateTraining
IntermediateCross-Functional Collaboration
IntermediateStrategic Thinking
IntermediateDetail-Oriented
IntermediateProactive
IntermediateAdaptability
IntermediateResourceful
IntermediateData Interpretation**
Intermediate