Innovate, Connect, and Grow
Business Operations Manager

Location:

Fishers, IN

Employment Type:

Full-Time

Experience:

Mid-Senior Level

Education:

Not Specified

About the Company

Job Description

As our Business Operations Manager, you will play a key role in building and optimizing the processes that fuel our growth. You’ll collaborate across departments (Product, Engineering, Sales, Marketing, and Finance), ensuring alignment between strategy and execution. This is a high-impact, highly visible role for someone who loves solving complex problems and creating structure in fast-paced environments. The role also includes managing the day-to-day operations of our office. 

Qualifications

  • 6-8 years of experience in business operations, strategy, consulting, or a similar function in a startup or high-growth SaaS environment
  • Operational understanding of CRM platforms (we use Hubspot)
  • Strong analytical skills; data-driven decision-maker
  • Experience working closely with Finance, Product, and Sales teams in a software environment
  • Exceptional project management and organizational abilities
  • Strong communication and stakeholder management skills
  • Comfort navigating ambiguity and wearing multiple hats
  • Proficiency in project management tools (we use Monday.com currently)
  • A proactive, resourceful, “figure it out” attitude
  • Responsibilities

    • Design, implement, and optimize business processes across departments
    • Identify operational bottlenecks and drive efficiency improvements
    • Manage company-wide OKR planning, tracking, and reporting
    • Support financial forecasting, budget management, and resource planning
    • Develop and analyze key performance metrics to guide strategic decisions
    • Partner with leadership on special projects, market analysis, and growth initiatives
    • Own internal tools and systems that help the business scale (e.g., CRM, project management tools, reporting dashboards)
    • Drive cross-functional meetings, ensure follow-through on key actions, and help teams stay aligned and accountable
    • Oversee day-to-day office operations and ensure smooth workflow.
    • Maintain office supplies, equipment, and vendor relationships.
    • Organize and manage office maintenance, repairs, and service contracts.
    • Act as the first point of contact for staff needs and inquiries.
    • Plan and coordinate internal events, trainings, or company functions.
    • Support recruitment by coordinating interviews and candidate communication.
    • Facilitate employee onboarding and orientation.
    • Serve as liaison between management and staff for operational matters.

    Benefits

  • Opportunity to join a fast-growing company at a pivotal stage
  • High autonomy and the chance to drive real impact
  • Competitive compensation + equity
  • 401K matching
  • Dental & vision benefits
  • Flexible PTO
  • Skills

    Preferred

    Technical Skills

    Intermediate

    Research

    Intermediate

    Project Management

    Intermediate

    Multitasking

    Intermediate

    Initiative

    Intermediate

    Reporting

    Intermediate

    Scheduling

    Intermediate

    Analysis

    Intermediate

    Adaptability

    Intermediate

    Attention to Detail

    Intermediate

    Teamwork

    Intermediate

    Customer Service

    Intermediate

    Data Entry

    Intermediate

    Microsoft Office

    Intermediate

    Problem-solving

    Intermediate

    Time Management

    Intermediate

    Organization

    Intermediate

    Communication

    Intermediate