Front of House Manager

Location:

Green Bay, WI, US

salary:

$40,000.00 - $45,000.00

Employment Type:

Full-Time

About the Company

Job Description

The Front of House Manager is a key leadership role within our lively sports bar environment. As the name suggests, this person will oversee the daily operations of the front of house, ensuring that our guests receive top-notch service and an exceptional experience. Our ideal candidate is a driven and passionate individual with a strong background in hospitality and management. They must possess excellent communication and customer service skills, as well as the ability to lead and motivate a team. This role requires a deep understanding of the sports bar industry and the ability to thrive in a fast-paced and dynamic environment. We are looking for someone who will bring their energy and expertise to help us deliver the best sports bar experience to our guests.

Qualifications

The ideal candidate for Front of House Manager at a sports bar should possess strong leadership and communication skills, as well as a deep understanding of the hospitality industry. They should have prior experience managing a team in a fast-paced and customer-oriented environment. A passion for sports and knowledge of the current trends in the sports world is a must for this role. The candidate should have excellent organization and multitasking abilities to handle the day-to-day operations of the front of house, including managing reservations, overseeing the bar and dining areas, and ensuring customer satisfaction. A friendly and outgoing personality, along with a problem-solving mindset, is crucial for handling any issues that may arise during busy nights at the sports bar. Additionally, attention to detail and the ability to think on their feet are highly valuable qualities for this position.

Responsibilities

- Oversee all front of house operations at a sports bar
- Train and manage front of house staff, including servers, bartenders, and host/hostess
- Create and maintain a welcoming and energetic atmosphere for customers
- Ensure quality customer service is provided at all times
- Maintain inventory and order supplies as needed
- Schedule staff and manage payroll to ensure proper coverage
- Develop and implement procedures to ensure smooth and efficient operations
- Handle customer complaints and resolve conflicts effectively
- Work closely with kitchen staff to ensure prompt and accurate food service
- Continuously monitor and maintain cleanliness and organization of the front of house area
- Ensure compliance with all health and safety regulations
- Collaborate with management team to create and execute marketing strategies to attract and retain customers
- Conduct regular staff meetings to communicate updates and address any concerns or issues
- Manage and maintain budget for front of house operations
- Stay up-to-date on industry trends and adjust operations accordingly to remain competitive in the market.

About the Company

Benefits

Paid time off
401k contributions
Health, vision, dental insurance

Skills

Preferred

Sales

Intermediate

Hospitality

Intermediate

Menu development

Intermediate

Cash handling

Intermediate

Event planning

Intermediate

Conflict resolution

Intermediate

Time management

Intermediate

Food and beverage knowledge

Intermediate

Team management

Intermediate

Problem-solving

Intermediate

Multitasking

Intermediate

Organization

Intermediate

Customer service

Intermediate

Leadership

Intermediate

Communication

Intermediate

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