Join Our Team: PPAI Careers
Registration Coordinator (Part-Time Contract)

Location:

Irving, Texas, US

Employment Type:

Part-Time

Experience:

Entry Level

Education:

High School

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About the Company

Job Description

Reporting to the Registration & Housing Manager, this contracted, part-time position provides registration, customer service, and administrative support to ensure a seamless attendee experience from registration launch through onsite event execution.

Position Term: October 2026 through February 2027

Schedule: Part-Time Contract Position, approximately 20 hours per week

Travel Requirements: PPAI Expo  (January 9-14, 2027)

Qualifications


Experience Requirements:

  • Minimum of 1 year of experience in customer service, event registration, event operations, hospitality, administration, or related field.


Knowledge, Skill and Abilities:

  • Exceptional Customer Service Skills: Demonstrated ability to provide professional, solution-oriented support to attendees, exhibitors, and event stakeholders.
  • Data Accuracy & Attention to Detail: Ability to maintain accurate records, identify discrepancies, and ensure the integrity of registration data.
  • Professional Communication Skills: Strong written and verbal communication skills with the ability to explain registration policies, procedures, and event information clearly.

Specific Qualifications:

  • Independent and Proactive Work Style: Able to work minimal supervision, manage assigned tasks effectively, and take initiative in resolving attendee concerns.
  • Problem-Solving Mindset: Approaches challenges with professionalism and resourcefulness while maintaining a positive customer experience.
  • Team-Oriented & Composed Under Pressure: Works collaboratively with internal teams and remains calm and professional during high-volume registration periods.
  • Flexible & Adaptable Approach: Able to adjust priorities and responsible as event needs evolve.

Preferred Qualifications:

  • Experience supporting event registration, or attendee management processes.
  • Experience with HubSpot, registration platforms, CRM systems, or database management preferred.
  • Previous association, tradeshow, conference, hospitality, or customer service experience is highly valued.
  • Experienced working onsite at conferences, conventions, or large-scale events is a plus.

Responsibilities

Association-Wide Responsibilities & Values (expectations of everyone):

  • Provide honest and ongoing communication as needed to support success throughout the organization.
  • Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
  • Provide high-quality products, reports, communications and projects for all audiences internally and externally.
  • Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors.
  • Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
  • Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
  • Foster cultural values, mission and overall organizational guidelines of PPAI.


Job Status:

  • FLSA Status (Exempt / Non-Exempt): Non-Exempt
  • Compensation (Hourly / Salary): Hourly
  • Job Status (Full-Time /Part-Time /Temp): Part-Time
  • Daily Schedule (Start time Flexible / Not Flexible): Flexible, Pre-Approved by Manager
  • Work Location: Remote or Hybrid Remote


Physical Activity:

  • Sitting
  • Standing
  • Lifting
  • Pushing/Pulling
  • Bending/Stooping
  • Extended work hours, extended weeks (endurance requirement)


Work Environment:

  • Office environment
  • Trade show floor or event venues
  • Temperature controlled environment
  • Travel: Must be able to travel, work weekends, and long hours as event scheduling may require.


Apply now

Skills

Preferred

Registration coordination

Intermediate

Event check-in

Intermediate

Data accuracy

Intermediate

Customer support

Intermediate

Administrative support

Intermediate

Spreadsheet skills

Intermediate

Record keeping

Intermediate

Attention to detail

Intermediate

Process adherence

Intermediate

Communication

Intermediate

Time management

Intermediate

In-office support

Intermediate

Vendor coordination

Intermediate

Issue resolution

Intermediate

Customer service

Intermediate

Event operations

Intermediate
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